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Frequently Asked Questions
Everything you need to know about VoiceMento audio guestbooks
Everything You Need To Know!
Simple answers for a seamless experience
1 What is an audio guestbook?
An audio guestbook is a vintage phone that records messages from your guests.
Instead of writing in a traditional book, guests pick up the phone, hear your custom
greeting, and leave a voicemail you’ll keep forever.
2 What events is an audio guestbook good for?
Weddings, birthdays, sweet 16s, mitzvahs, baby showers, anniversaries, corporate
events, graduations, memorials, holiday parties — literally any event where you want
memories saved.Instead of writing in a traditional book, guests pick up the phone, hear your custom
greeting, and leave a voicemail you’ll keep forever.
3How does VoiceMento work?
You pick your phone style → we ship it to you → you set it up → guests leave
messages → you ship it back using the pre-paid return label → we edit and deliver the
final audio files.
events, graduations, memorials, holiday parties — literally any event where you want
memories saved.Instead of writing in a traditional book, guests pick up the phone, hear your custom
greeting, and leave a voicemail you’ll keep forever.
4Do you ship nationwide?
Yes — we ship to all of the lower 48 states (all U.S. states except Alaska & Hawaii).
5 How early will my phone arrive?
We guarantee arrival at least 24 hours before your event, usually earlier.
6 Is setup easy?
Yes — the phone is preprogrammed and we include instructions plus links to
7Do I need to send the phone back right after?
We include a prepaid return label. Just pack it the same way you received it and drop it
off within 1–2 days after your event.
8How long until we receive our messages?
Standard delivery is 7-14 days after we get your phone back.
9Q: How are the messages delivered?
Via Google drive link you receive:
A full edited compilation
Individual raw voicemails
A full edited compilation
Individual raw voicemails










